LearnER

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Welcome to LearnER

All learners must have a User Account to access LearnER:  

 

How to create an account

I have an eastriding.gov.uk or nhs.net email address

  1. Ensure you know your correct email address, please remember this will usually be in the format of forename.surname@eastriding.gov.uk for East Riding email addresses.
  2. Fill out the New Account Form with your details.
    PLEASE USE THE NAME THAT IS ON YOUR HR / iTRENT RECORD OTHERWISE WE MAY NOT BE ABLE TO VALIDATE YOU ACCOUNT AND CAN LEAD TO IT BEING SUSPENDED AND ACCESS BLOCKED.
  3. LearnER will send an email to your email address.
  4. Review the email and click on the link it contains to validate the account creation process.
  5. Your account will be confirmed and you can login.

If you do not receive an email, please raise an IT Service Desk call.  DO NOT attempt to create a further account.

 

I do not have an eastriding.gov.uk or nhs.net email address

  1. Please raise an IT Service Desk call asking for a LearnER Account for a non-network user. 
    THIS OPTION IS ONLY AVAILABLE FOR DIRECTORATE BASED COLLEAGUES.
  2. If you are happy to do so, you can provide a Personal Email Address to be used with your LearnER account, which will allow you to access the Self-Service Password Reset facility in the future

 

Forgotten my password

If you you have an an eastriding.gov.uk email address, nhs.net email address or a Personal Email Address linked to your LearnER account, please use the Self-Service Password Reset facility available here.

If you do not have an email address linked to your LearnER account or have not received a Reset Password Email, please raise an IT Service Desk call. Please note, if you are happy to do so, you can provide a Personal Email Address to be used with your LearnER account, which will allow you to access the Self-Service Password Reset facility if needed in the future.